Geniverse

1. Introduction

Welcome to The Geniverse, an AI chat app that allows users to interact with personalized AI partners. This Privacy Policy outlines how we collect, use, disclose, and protect your information across our website, application, and services ("Services"). Your privacy is our priority.

2. Information We Collect

a) Personal Information

Names, email addresses, and account credentials.
Payment information (processed securely through Stripe).

b) User-Added Content

Personal data, files, and memories added by users.
User preferences and settings.

c) AI-Generated Content

Data generated by the AI based on user interactions.

d) Technical Information

Log data (e.g., IP address, browser type, date and time of access).
Device information (e.g., device name, operating system, browser).
Usage data (e.g., features used, actions taken).

3. How We Use Your Information

We Use Your Information to:

Identifying and fixing technical issues.
Improving platform stability and performance.
Enhancing user interface and experience.
Making informed decisions about feature development.
Ensuring system reliability and security.

Users can manage or delete their data at any time through our interfaces.

What We Collect and Why:

Technical information about how you use Geniverse features.
Performance metrics to identify and resolve potential issues.
Navigation patterns to optimize user experience.
Error reports to quickly address technical problems.
Feature interaction data to guide future improvements.

Our Commitments to You:

All collected usage data is fully anonymized before analysis.
We never sell your usage data with third parties.
Your data is not used for AI model training purposes.
We maintain strict data minimization practices, collecting only what's necessary for service improvement.

4. Data Sharing and Disclosure

No Sale of Personal Data: We do not sell your personal data to third parties.
Service Providers: We may share information with third-party providers (e.g., Stripe for payment processing).
Legal Compliance: We may disclose information if required by law or legal processes.
Business Transfers: Information may be transferred in the event of a business merger, acquisition, or sale.

5. User Rights and Choices

Users have the right to:

Access and update personal information.
Delete their account and specific data sources, memories, and preferences.
Object to the processing of personal information.
Request a copy of their personal information.

To exercise these rights, use the app's interfaces or contact us as detailed in Section 10.

6. Data Security and Retention

We implement industry-standard security measures, including:

Encryption of data in transit and at rest.
Regular security audits and assessments.
Employee training on data protection.

Data is stored in isolated repositories and retained until the user deletes it.

7. Children's Privacy

The Geniverse is designed for users 18 and older. We do not knowingly collect information from children under 18. If discovered, we will delete such information.

8. International Data Transfers

User data is processed and stored in the United States. If accessing from outside the US, please note that your data will be transferred to and processed in the US.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Effective Date." Please review it periodically.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

hello@geniverse.ai

11. California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA). For more information on these rights and how to exercise them, please contact us.

12. Consent

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this policy, please refrain from using our Services.

Privacy Policy